TERMS OF SERVICE

Last updated: February 18, 2026

Welcome to Pinkalula! By accessing our website or placing an order, you agree to the following Terms of Service.

General

Pinkalula operates this website and online store. By using our site, you confirm that you are at least the age of majority in your state or country of residence, or that you have permission to use this site.

We reserve the right to refuse service to anyone for any reason at any time.

Products & Availability

We do our best to display product photos and colors as accurately as possible, but colors may vary depending on your screen.

Many of our items are handmade, so slight variations may occur and are part of the uniqueness of each product.

We reserve the right to limit quantities or discontinue products at any time without notice.

Pricing

All prices are listed in USD. Prices are subject to change at any time without notice.

Orders

Once an order is placed, it may not be possible to cancel if it has already been processed or shipped. Please contact us as soon as possible if you need help with an order.

Shipping

Processing times and shipping estimates are listed in our Shipping Policy. Shipping times provided by carriers are estimates and may vary.

Pinkalula is not responsible for delays caused by USPS or other shipping carriers once the package is in transit.

Returns & Refunds

Returns and refunds are handled according to our Return & Refund Policy. Custom or personalized items are final sale.

Returned Mail

If a package is returned to us as undeliverable, we will contact the customer using the email provided at checkout. The customer may choose to have the order reshipped (customer pays shipping) or receive a refund for the returned items (original shipping costs are non-refundable).

Intellectual Property

All artwork, designs, product names, photos, and content on this website are the property of Pinkalula and may not be copied, reproduced, or used without written permission.

Limitation of Liability

Pinkalula is not liable for any damages resulting from the use of our products or website, beyond the amount paid for the purchased product.

Privacy

Your submission of personal information through the store is governed by our Privacy Policy.

Changes to These Terms

We may update these Terms of Service at any time. Updates will be posted on this page with a revised date.

Contact

For questions about these Terms of Service, please contact us at:
info@pinkalula.com