Privacy Policy

Last updated: February 18, 2026

At Pinkalula, your privacy matters. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website or make a purchase.

---

What information do we collect?

We collect information you provide when you:

• Place an order
• Create an account
• Sign up for emails or texts
• Contact us for support

This may include:

• Name
• Email address
• Shipping and billing address
• Phone number (if provided)
• Payment information (processed securely by Shopify and our payment providers)

We may also collect information automatically, such as:

• Browser and device information
• IP address
• Pages you visit
• How you interact with the site

---

How do we use your information?

We use your information to:

• Process and fulfill your orders
• Communicate with you about your order
• Provide customer support
• Improve our website and shopping experience
• Send marketing emails or texts (only if you opt in)

---

Do we share or sell your information?

We do not sell your personal information.

We may share information with trusted third parties as needed to operate our business, including:

• Shopify (our ecommerce platform)
• Payment processors
• Shipping carriers
• Marketing tools (only if you opt in)
• Service providers that help us run our store

---

Cookies & tracking

We use cookies and similar technologies to make our website function properly, remember your preferences, and understand how customers use our site. You can adjust cookie settings in your browser if you prefer.

---

Your choices

• You can unsubscribe from marketing emails anytime by clicking unsubscribe in any email.
• If you opted into SMS, you can opt out by replying STOP.

Depending on where you live, you may have rights to access, correct, or delete your personal information. To request this, email us at info@pinkalula.com.

---

Security

We take reasonable steps to protect your information, but no method of transmission or storage is 100% secure.

---

Children’s privacy

Our site is not intended for children under 13, and we do not knowingly collect personal information from children.

---

Changes to this policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Updates will be posted on this page with a revised “Last updated” date.

---

Contact

Questions about this Privacy Policy? Email us at info@pinkalula.com.